According to Gartner, 15% of all customer service interactions will be handled solely by AI by 2021. Whether you’re part of the 31% of companies who invested in AI in 2019 (Accenture), or are still co...
Emma English is the Marketing and Communications Manager at Humach. She is an accomplished graphic, website and UX designer who specializes in creating meaningful customer experiences. She tries to avoid talking about herself in the third person, but can be persuaded to do so every now and then.
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